EasyBusiness
إيزي بزنس
EasyTouch's product name for automating customer communication and service for businesses and organizations in Saudi Arabia, beyond clinics.
What the name means
EasyBusiness (إيزي بزنس) is EasyTouch's product name for its business customer-service automation solution. EasyCare is the product name for clinics. EasyBusiness is the product name for other businesses and organizations.
What it does
It automates customer communication and service for a business, including:
AI voice assistant
Answers customer calls and handles recurring questions.
Call routing and transfer
Routes a call inside the business and transfers it to the right person when needed.
Chat
Handles written customer conversations on the business's channels.
Integration with the business's own systems
Connects to the business's own systems to complete a request, as agreed with that business.
Separate data for each business
Each business's data is kept separate from other businesses' data.
Who it is for
Businesses and organizations in Saudi Arabia beyond clinics. Clinics and healthcare facilities use EasyCare.
For clinics: see EasyCareWho owns it
EasyBusiness is a product of EasyTouch (شركة إيزي توتش).
Unified Number: 7053220195